Service and Maintenance Agreement

Transport Surveillance

Service

  • Repair or replacement of components
  • Updating of operating system and surveillance software

Support

  • Performance monitoring
  • Error handling
  • Support and troubleshooting
  • Remote diagnostics

Warranties and Spare Parts

We offer three year warranty on the supplied equipment. Accessories and spare parts are available
within five years from the date of delivery.

 

Installation Project and Education

Transport Surveillance

Below is an overview of activities that are typical in an installation project.

Project start

  • Project staffing
  • Customized features
  • Documentation, customization
  • Time schedule for pilot installation
  • Control of engineering resources, buses, etc.
  • Education: installers, drivers, customization

Pilot installation

  • On-site installation by a local installer
  • Installation Guide
  • Installation Report
  • System test 24 h
  • Practical use of image analysis
  • Troubleshooting and Support process

Training

  • Observit®IWS, image analysis software
  • Other software
  • Recording device
  • Camera